Delivery & Returns

Delivery Charge

All delivery fees are automatically calculated and charged at a rate depending on where you have requested the delivery to and you will see all totals before committing to buy.

How quickly do you Deliver orders?

a) Delivery time for in stock items will normally be within 10 working days from receipt of your order. However in exceptional circumstances Delivery may take up to 28 days though we will endeavour to dispatch all items as quickly as possible. 

or 

b) Parcel Force's national distribution team guarantee UK delivery within 48 working hours. However for locations outside if the UK, delivery times may vary.

What if you are out of stock on an item I have ordered?

Normally the items listed on our website are in stock. In the event that an ordered item is out of stock we will notify you of this by email and give you an estimated delivery time for the item. If the new delivery date does not meet your expectations then you are free to change or cancel your order.

Items Damaged in Transit

If any items were damaged in transit, we ask that you report it to us immediately. If the items are visibly damaged on receipt, it is best that the delivery driver is informed. Items should be returned in their original packaging and documentation. Once received back into our shop, we'll issue a replacement or refund to you via your original payment method. 

Items Faulty on Arrival

If your items are damaged on arrival, you have 2 days in which to inform us of the fault. Items should be returned in their original packaging. Once we have verified the damage, we'll issue a replacement or refund to you via your original payment method.